Contact Us
Got a question about how we rank California online casino bonuses, spotted something out of date on the site, or just want to flag feedback on a review? We'd like to hear from it. This page covers the ways to reach the California Online Casinos team and what to expect once you do.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods. Please include as much detail as you can — for example, the name of the operator or the bonus offer you're asking about — so we can look into it properly.
What to Contact Us About
We welcome messages on a range of topics related to the site, including:
- Corrections or updates to a bonus offer, wagering requirement or payout detail that no longer looks accurate
- Feedback on your own experience with a site we've reviewed, whether positive or negative
- General questions about how our editorial ratings and rankings work
- Suggestions for sites or topics you'd like to see covered
- Media, partnership or advertising enquiries
What This Page Isn't For
We're a review and comparison site, not a gambling operator, so we can't help with account logins, deposits, withdrawals or disputes on any specific casino. Those issues need to go directly to that operator's own customer support team, since we have no access to individual player accounts or transaction records.
If you're looking for background on how we assess sites rather than how to get in touch, our About Us page explains our approach, and our Terms and Conditions cover how the site itself operates.
If Gambling Has Stopped Being Fun
If you or someone you know is struggling to keep gambling under control, that's something we take seriously, and it's not a topic to work through alone. Our Responsible Gambling page has practical tools, including deposit limits and self-exclusion options, plus links to California-specific support programs. Confidential help is also available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can access the state's CalGETS program for additional support.
Before You Get in Touch
A quick checklist that saves back-and-forth:
- Note the exact operator name and offer you're asking about
- Include screenshots if you're reporting something that looks wrong on the site
- Let us know if your enquiry is time-sensitive, though we can't guarantee same-day replies
- Keep account-specific issues (deposits, withdrawals, verification) directed to the operator, not to us
This site is intended for adults aged 21 and over. Online real-money gambling carries financial risk, and no bonus, review or ranking on California Online Casinos implies a likely outcome or guaranteed return. If you'd rather browse before reaching out, our reviews of operators such as Raging Bull, Uptown Aces and Ignition are a good place to start.